This past weekend I went to visit with an old friend, his wife and new baby in the land of Mary. I decided to save some $$ by taking the bus down, giving credence to the old adage you get what you pay for. Next post I'll talk about how NOT ONCE the entire time did they offer me any food. I mean NONE. Nada. Zip. Zilch.
Greyhound Bus Lines
P.O. Box 660689, MS 490
Dallas, TX 75266-0689
To Whom It May Concern:
On Friday, July 29 I took the 12:30 p.m. Greyhound bus from the Port Authority in New York City. This bus was going to Silver Spring, MD with a stop in Wilmington, DE.
The driver got off the highway in Wilmington, and then asked if any of the passengers knew where the bus station was. Luckily, it’s a small city with well posted signs for the bus station so he found it with little incident and resumed the trip. I was a little alarmed that a professional bus driver did not know where he was going. I was further alarmed when this same bus driver decided to get off the highway in Baltimore. Where we were not supposed to be. And again, he asked if any of the passengers knew the way to the bus station. When we told the driver that Baltimore was not a stop on this route, he responded in an unprofessional manner, yelling at the passengers to shut up. I was quite concerned at this point, as he did not seem to be stable. Luckily one of the passengers was able to direct him. In Baltimore he disappeared without a word for over 20 minutes. When we finally left Baltimore it was 4:50, the time we were supposed to arrive in Silver Springs. The passenger had to direct him back to the highway and direct him once again when we reached Silver Springs, over an hour late.
When I purchase a ticket on Greyhound, I expect a professional driver who knows where they are going behind the wheel. This was certainly not the case last Friday. Not only did the driver NOT KNOW WHERE HE WAS GOING, he also decided to make his own stops. WHERE NO ONE WAS GETTING ON OR OFF. I’ve been riding Greyhound for over 25 years and never, ever had such a bad experience. I will never ride Greyhound again.
